Hello, hello, hello, Dear Readers! How are you? What's going on? Yes, I am finally back after my nearly two week absence - which was a lot longer than originally anticipated - and I'm so sorry to have left you guys for that long. The neck and back issues melded with other issues, culminating in the hospitalisation of a family member (my uncle) who has now very sadly passed away. Yesterday I realised that with the way things were doing, I could quite easily end up leaving the blog un-updated for weeks, or even forever, if I didn't pull myself together and just jump back in with both feet. So I'm back. And hopefully the blog will now return to its regular schedule.
Before I go on, here's a link to
a very thoughtful interview with me at the newish blog The Book Wars. This went up while I was mostly off-line. Thank you for inviting me over, Nafiza and Co.!
I still have all the reader questions that you guys sent me, and I will start work on replying to those hopefully later this week. Today, however, it seemed timely to bring out a post from the archives, because although I've generally been steering clear of my computer over the last fortnight, even I've noticed that there has been a LOT of The Internet Drama(TM) going on.
MY THOUGHTS ON BLOGGERS vs AUTHORS, LET ME SHOW YOU THEM
Today I'm doing that thing again. You know. The thing where I cast
common sense and the wise advice of friends to the wind and venture onto
a topic that anyone with half a grain of sense would treat like a
canister of highly radioactive material (don't even go near unless
there's some kind of life-or-death-Tom-Cruise's-furrowed-brow situation,
and even then only while wearing a full hazmat suit and using
mechanical pincers instead of your actual hands).
Today, I would like to talk about this whole Authors vs. Bloggers debate.
|
WHAT did you say?! |
Disclaimer: I'm not attempting to be definitive
here. I have no ambitions of Saying All The Things and single-handedly
producing World Blogger/Author peace. I just have all these...feelings.
You know: conflicted, squirmy, put-you-off-your-icecream feelings,
churning away inside, and I'll feel better if I spill them out onto the
page. If you want clear-sighted wisdom, you might be better off seeking
out the Dalai Lama, or perhaps
Justine Larbalestier.
I'm also well aware that there are many bloggers and authors who may
read this post with puzzled faces of adorable confusion and say '
Huh? I've never noticed any of this! Where's all this going on?'
My post today is a response to things I've seen bloggers and authors
talking about on various comment threads and websites all over the
place, and to several recent incidents of Internet Drama(TM) that have
blown up and then blown out again. If it's all Greek to you? Well done;
you've successfully done what the rest of us wished we could and steered
well clear of all the angst. Go on your merry way and ignore my
convoluted ramblings with a light heart.
So. This debate. Let me break it down a little.
BLOGGERS & REVIEWERS
Right now we have this vibrant, thriving, book blogging community on the
internet. It encompasses book-review sites like Goodreads and
LibraryThing and people's own personal blogs, and participants span the
whole of the real world and might realistically be any age between
eleven and ninety. This community loves to read, loves books, loves
authors, and on the surface of things there really seems to be no reason
why all of us shouldn't be skipping through fields of daisies together,
holding hands and singing Justin Beiber's Greatest Hits (wait - is that
kid old enough to have Greatest Hits? If not, we can just sing Kumbaya,
I suppose).
But beneath the surface of the community there are deep divisions -
essential differences in approach and philosophy which constantly cause
dissent and even sometimes acrimony and hatred. In order to make sense
of this, I'm going to talk about the two different kinds of bloggers you
tend to find in the reviewing world (most reviewers, in reality, fall
somewhere in the middle of these two extremes - but this is just to
illustrate my point).
Some bloggers regard authors and publishers and the whole book blogging world like this:
|
Let's all eat cake. And be friends! |
They love to able to interact with and be taken
seriously by people in the publishing industry. They regard it as a
privilege to be part of this exciting and heretofore hidden, secretive
world. They get excited about ARCs and swag and blog tours, and enjoy
talking to authors personally. Generally these reviewers will have a
positive attitude to books they review: they'll usually try to find
something good to say, even if a certain book wasn't for them. They
might only review books that they love and not mention any that they did
not like or failed to finish. Or they may publish negative reviews, but
view this as a sad, serious duty. They feel it's only right to treat
authors and their work with a lot of respect, so they will, rarely if
ever, employ snark or humour when they air their opinions.
These are the bloggers who are usually very happy to have an author for a
chum, and who don't mind authors popping onto their blog and commenting
on the reviews and features.
Bloggers on the other side of the divide look at publishing more like this:
|
Oooh, this is going to be fuuuun... |
While still on the whole respecting authors and
publishers, these guys take a more worldly view. They see the
relationship between reviewers, authors and publishers not as a
privilege but as a pragmatic arrangement, with all sides getting benefit
from the exchange of books/swag and reviews/publicity. Some reviewers
don't accept ARCs or swag at all because they feel like it encourages a
sense of endebtedness that prevents them from being honest. They take
their reviews seriously, but that won't stop them from snarking and
using humour (including .gifs or photoshopped images) to make a point
either in favour of or against of books which aroused strong feelings in
them. If they feel that an author or publisher messed up in some way
they will call them on it fiercely, and they post negative reviews
without a blink. They don't believe it's their job to shelter an
author's feelings by finding good things to say about their work: they
believe it's their job to be completely honest and give readers their
unadulterated, sincere reaction to books, even if they didn't finish
them.
Bloggers in this camp tend to be wary of being too friendly with
authors, and they feel a bit squinky and uncomfortable if writers pop
onto their blogs and comment, even if the comment is positive. The
author doesn't really belong there, to their mind.
Sometimes the most extreme of these two types of bloggers will clash
because they have such opposing styles and ways of looking at the
business they're dealing with. But the real reason why there's such a
huge divide these days? Well, it's because of...
AUTHORS
Obviously it's a bit harder for me to be objective here! But I'll do my best.
Basically: writers are now more active online than they've ever been
before, and publishers are encouraging us to interact with and form
working relationships with bloggers in order to help promote our work.
Quite often writers end up grativating towards bloggers in the first
group that I mentioned, just because those guys are the most receptive
and the most likely to be happy taking part in blog tours, etc. They can
form real friendships with bloggers (the ones that are fine with this)
in the course of working with them on, say, an interview feature, and
then talking with them at a blogger event, and tweeting and emailing
back and forth for a bit. This is hardly surprising, since most writers
are avid readers and - look at that! So are bloggers. They already have a
lot in common. For an author, getting to know bloggers who like you and
your work means that you suddenly have a whole network of new people in
your corner.
But not all bloggers can be - or should be - your friend. Not all bloggers can - or should - like your work.
And this, in my purely subjective opinion, is where the crazy starts.
(N.B. I'm aware that there have been authors who had a mental breakdown
over a generally positive three star review. But those guys are usually
so obviously unbalanced that EVERYONE backs away with wary looks,
including other writers. I don't think those people are materially
contributing to the Us vs. Them mentality I've noticed - they are
outliers. So let's move on).
Authors might be resigned (or tell themselves that they're resigned) to
seeing negative reviews of their books. Reviews in which the blogger
sadly admits that the story didn't work for them for some reason, that
they couldn't empathise with the heroine or that historical
fiction/fantasy/Dystopian just isn't the reviewer's bag. Those are the
sorts of reviews that our blogger friends do occasionally write, after
all. Reviews that the blogger is well aware the author and publisher may
read, and which are sensitive to and considerate of the writer and
publisher's feelings in consequence. Authors grit their teeth and mumble
under their breath, but generally manage to avoid making idiots of
themselves over reviews like these.
What writers are really not resigned to seeing, and what normally is the
start of The Internet Drama(TM) is a different kind of review. One
written by a reviewer who has no interest in what the author or
publisher might think if they read it (the review isn't FOR them, after
all) and who feels no reluctance about expressing their problems with or
outright dislike of the book. A review that may (
le gasp) snark, make jokes and outright mock the story. Possibly using .gifs of Tribbles humping.
Writers are not prepared for this. For someone making fun of their book
like it doesn't matter. And so, often in a blaze of wild emotion, the
author takes to their email or Twitter or Facebook and Says Stuff. They
might just say 'Argh! I hate Teh Internetz today!'. They might take it
further and make condemning comments about the quality of reviewers on
Goodreads. They might go the full cray-cray route and provide a link to
the review they didn't like. But in any case, the moment that the author
responds to the negative review?
BATTLE HAS BEGUN
Straight away, people on the author's side of the divide will flinch
from their pain and attempt to soothe them. And because this - authors
publicly weeping over bad reviews - has now happened approximately
12,900,670 times before, and there's this sense of Authors vs. Bloggers
online (why are bloggers so mean? Why do they have to attack books and
rip them up like this?) their responses will usually be something along
these lines:
'Oh, honey! It's OK, your book is wonderful! Just ignore that silly hater! Goodreads is full of trolls anyway!'
In their urge to reassure their friend, client, co-worker or fellow author, this person or persons have fired the first canon.
Reviewers, who, not surprisingly, are very active online, will catch
wind of this. Word will spread quickly that YET AGAIN an author is
dissing reviewers (surely not? Don't writers ever learn?). The link is
RT'ed, posted on Goodreads, and suddenly reviewers appear on the scene
defending their right to write honest reviews without being attacked and
labelled a hater or a troll, thank you very much.
This skirmish will last for a bit. Then someone will attempt to pour oil on the troubled waters by offering some variant of:
'Why can't we all just get along? Why do we have to be mean to each other? Why can't we all just...Be Nice?'
Oh, look, that's not oil. It's lighter fluid. Whoosh!
Sometimes the author will calm down, look at this huge Internet
Drama(TM) and apologise. Sometimes the furore will make them even
angrier and the war will drag on and on and on until everyone's sick to
the back teeth with it. But eventually the battle will finish and both
sides will retreat to their own sides feeling bruised and battered and
wondering: why does this keep happening?
And everytime, that Bloggers vs. Authors feeling just gets stronger and stronger.
The reviewers angrily ask themselves why writers can't get it through
their skulls that reviews are for READERS not WRITERS. Why are they even
reading reviews and hanging around on Goodreads to begin with if they
hate honest reviews so much? Authors put their books out there for
people to read and respond to - they presumably WANT readers to have
strong reactions to their work. They don't have the right to just take
it back and throw a tantrum when someone's reaction isn't all beatific
smiles and gushy five star praise. Reviewers are consumers. They're the
audience the writer is trying to win over! Why do so many authors think
it's OK to treat their own customers like crap?
Writers angrily ask themselves why it's OK for reviewers to respond to
an author's book, but not for an author to respond to the review. After
all, reviews are for public consumption just as much as books are! If
reviewers are all about honesty and freedom of speech, how come they
come boiling out of their anthills to eat writers alive the moment one
of them dares to mention their feelings about less than favourable
responses to their work? Why do reviewers always automatically take a
stance of hostility and hatred towards authors when authors dare to
involve themselves in a debates about star ratings, or try to correct a
reviewer who might have gotten their facts wrong? Aren't we all supposed
to be part of the same community?
Well, OK. Let's tackle some of this stuff, shall we?
REVIEWERS: YOU ARE IN THE RIGHT
You guys are writing for yourselves, your friends, your blog readers.
You're being honest, you're being passionate and yeah, you're having a
few laughs: why the heck not? You shouldn't have to censor yourselves
because you're worrying about the author's/agent's/publishers feelings.
This is a business: writers/agents/publishers are supposed to be
professional, and no matter how much their feelings are concerned with
their work, that's not an excuse to act like a five year old whose best
friend said their Play-Doh house was stoopid. It's especially not an
excuse to mobilise all the other kids in the playground and wage a hate
campaign against anyone who doesn't agree that the Play-Doh house is the
best one-level soft sculpted domiciliary ever built.
You read a whole heck of a lot of books. You love books. You usually go
in there excited and ready to be pleased. But sometimes you get sick of
seeing the same crap repeated over and over in every crop of hyped up
would-be-bestsellers. Misogyny disguised as romance. Designated
Boyfriends and Passive Heroines. Horrible cliches. Bad writing.
Predictable plots. Lack of diversity.
And no one ever admits this! YA writers (and agents and other publishing
professionals) just don't seem interested in looking at their category
as a whole and admitting that there might be problems there. If it
weren't for you guys there would be no antidote to the hype-machine -
and on a personal note, there have been times when finding a few snarky,
honest reviews of a book that I thought was terrible, but which
otherwise garnered only positive reviews, might just have saved my
sanity.
All too often, when you guys try to discuss troubling trends or issues
seriously, authors either play it off or turn on you. And then those
authors hold grudges. Certain authors threatened to remember your name
if you reviewed them badly, and do you harm further down the line if
they could - and they then somehow tried to label this 'Taking the High
Road'! And when you started asking yourselves if there was some kind of
YA Mafia, Twitter exploded with YA novelists nearly peeing themselves
with laughter and making jokes about horses heads and sleeping wit da
fishes - but no one ever really addressed your concerns over the
pettiness and sheer meanness of that Be Nice threat.
In fact, it seems like the whole YA industry is so concerned with this
idea of Being Nice, of projecting an image of child-friendly
harmoniousness, that no one is ever going to tackle the issues that lie
beneath unless you do.
REVIEWERS: YOU ARE ALSO IN THE WRONG
But you know that oft-repeated phrase 'reviews are for readers, not
writers'? Now, I can see where you're coming from with this, I really
can. Unfortunately - I'm sorry, but...it's complete and total bull.
Seriously. Writers are readers. We read reviews all the time when we
want to decide what books WE should read. We review books to our friends
over dinner, we spontaneously tweet about how everyone should run out
and get the book we just read because It. Is. So. Awesome. And let's not
forget that bloggers with a different approach to reviewing send us
emails of reviews they have written, or @reply us on Twitter with links.
They *want* us to read them. Reviews are EVERYWHERE, yo.
There's this sense among certain bloggers (and some writers, even) that
the best policy is for writers to put their fingers in their ears and
sing '
la la la, I'm not listening!' when it comes to reviews.
That we should wilfully pretend to have zero awareness that anyone's
talking about us or our work - or anyone else's work! But not everyone
wants to completely cut themselves off from critical discussions of
books just because they got published. Many of us are able to read even
quite snarky reviews of our own or our friends work without freaking out
and creating An Internet Drama(TM). So please will you stop repeating
'Reviews are for READERS not WRITERS' all the time? You make me feel
like I'm doing something wrong when I go looking for book criticism in
order to learn from it. And I'm not. You're not my mommy and you can't
tell me to stop hanging around on Goodreads if I don't want to, dammit.
Maybe most important of all: please, stop telling us how we should
feel
about reviews, OK? I understand that seeing newbie bloggers, and your
friends (maybe even yourself) get attacked by authors and a hoard of
their friends and yes-people over and over has made you feel so wary
that now the second an author impinges on your personal space you hit
out as hard as you can. But please just stop with that shizz about how
'authors should just get over this!' or 'authors shouldn't pursue
publication if they can't take criticism' or 'writers should toughen up
and grow a thicker skin', will you? If an author says that 3-star
reviews make them sad, that's not them attacking YOU. That is them
expressing their own feelings,
which they are allowed to have.
When I saw a review trashing my most recent release for daring to
feature a transgendered character I got cross and I vented to my writing
group. I didn't mention the reviewer's name or link to them, and half
an hour later I felt better and got over it. But I needed that half hour
to be allowed to be honestly distressed and to get some sympathy,
because I'm human. Reviewers don't always have to take every expression
of an author's feelings about a bad review as an attack on them and
their rights. What's more, you don't have the right to try and silence
authors when they express their feelings about getting reviews: we're
entitled to free speech too,
so long as we're not trying to take yours away.
You don't have to Be Nice with me. You officially have my permission to
BE NASTY about my books if you feel they warrant it (not that you need
my permission). But don't tell me how to feel about that, please. If I
want to read every buggering review ever written about every book I've
ever published and then cry myself into a soggy snotty puddle on my
teddy bear that is MY BUSINESS.
No, I shouldn't pop up on your blog and try to inflict equal suffering
on you. But you shouldn't try to minimise my feelings or my right to
have them, either. That's exactly what those authors did to you, so you
already know it sucks donkey rear-end. Just stop it.
|
Did he say 3 Stars? MY LIFE IS OVER!!! |
WRITERS: YOU ARE IN THE RIGHT
You guys are dealing with a heck of a lot of pressure when your book
comes out, and I know that. You've dedicated hours, days, weeks, months
and years of your lives to creating this story. You've more than likely
made other sacrifices too - financial ones, ones concerning commitments
to your friends and family. Your book is important to you and you know
that it's the best you can do - your heart and soul is in there and
you're allowed to want to know how people respond to it, and feel
emotional about that. You're allowed to get angry when you see someone
dismiss your heroine as a Mary-Sue when you are extremely-very-bloody
sure she is NOT, thanks very much. Particularly when you look at the
reviewer's other reviews and see that she calls EVERY female character
this! AND SHE CLAIMS TO BE A FEMINIST!? How come the only books she
reviews positively are ones written by men or with male main characters?
What the Heck?
Sometimes reviews will even seem to be attacking you personally (maybe
because they disagree with your stated religious beliefs, or don't like
the other writers you hang around with online) or offering statements
about your motives in making certain choices in your writing that are
not only utterly unfounded but extremely insulting. You know you're not
supposed to respond to this and, just barely, you manage not to.
But you are human, after all. So you go and vent a bit to a friend
online, maybe on Twitter - and the next thing you know, everyone's
wagging their finger at you like you were a toddler. It wasn't like you
linked to the review or tried to call the reviewer out - you just said
that sometimes Goodreads gives you a headache and you wish people would
stop Mary-Sueing all over the place. Now there's a Goodreads thread
about it and they're all putting your book on a Do Not Read list? Gaaah!
Why do reviewers treat you like the enemy all the time? Do you really
have to watch every single word you say?
You should be given a little more leeway to express yourself online if
you want without being labelled A Bad Author. After all, you didn't give
up your right to free speech when you signed a publishing contract, and
if reviewers are allowed to express their feelings, you are too.
Sometimes it's that or just explode in a messy heap of guts. It's funny
that reviewers will condemn YA authors for not speaking 'honestly' about
the work of other authors in their category (for example, if writers
chose to only review books that they liked on their blog) but then get
on their case when they're honest...about how bad reviews make them
feel.
WRITERS: YOU ARE ALSO IN THE WRONG
Unfortunately, when you signed that publishing contract, you did become a
paid professional, and that comes with certain expectations of
professional behaviour. It might not seem fair, and often people who
should be encouraging you to hold to that standard will act like it
doesn't matter (for example, agents who have shown up on blogs or on
Goodreads to 'defend' their clients work) but I'm sorry, it DOES. You
have to act like a grown-up online. Cry and wail and get upset in
private all you want, but don't take that internal upset online and try
to hurt a book reviewer with it. Just what do you expect to achieve?
They're not going to change their minds because you go and tell them
off, are they?
And no, us writers can't complain that a review isn't 'professional'.
Even if the writer of that review was unfailingly snarky and used
comical .gifs of Tribbles humping to make our story a laughing stock.
Because guess what? 99.99% of the time, bloggers are not professionals.
They're not getting paid (no, ARCs don't count. They just don't! Look,
if you don't get it, I can't explain). Reviewers do this for free, and
while many of them take it very seriously, it is, effectively, a hobby.
Do you expect Grandma Bessie to 'be polite and professional' when she
takes part in her hobby of strip poker on a Wednesday night? I didn't
think so.
And here's another truth that is spikey and hard to swallow. Unless a reviewer makes an
ad hominem
attack on you personally (something which is generally frowned on
within all parts of the blogging community)? THEY CANNOT BE WRONG.
Shocking, I know. But think about it for a minute. There's no universe
in which you dismissing someone else's feelings as worthless and invalid
is OK. If someone reads five pages of your book and it made them so
angry and infuriated that they refused to read another page and then
wrote a three page long rant against it? They are right. Their feelings
are theirs. You're obviously not going to agree with them (and Hell, if
they're ranting because you didn't burn the gay character, maybe they're
objectively out of their tree too) but that doesn't mean you're allowed
to move into their reviewing space and attempt to erase their feelings
from the internet. Especially not using a hastily gathered gang of
pissed off friends and followers, as some writers have done. I'll put
your book on *MY* Do Not Read list if you try and pull that crap.
The simple fact is that books are written to be reviewed. That's what
Goodreads and LibraryThing are for. But reviews are not like books.
Reviews are not written to be reviewed in their turn. Yes, they're put
out there for public consumption, just like a novel, but bloggers don't
ask you or anyone to pay to consume them. As you're an author, they'd
probably rather you DIDN'T consume them. Just because there's a comment
trail on that blog post or Goodreads review, that's not an invitation
from the reviewer for people (including you) to come along and tell them
they are wrong, wrong, wrong. Why are you intruding on this place,
their place for reviews, with your not-a-review comments?
Go away and cry yourself into a soggy puddle of snot on your teddy bear
if that's how you feel. You have that right. Ask for sympathy in
non-specific terms - you have that right too. But don't be yet another
author who starts a flamewar because they couldn't respond to criticism
any other way than with public meltdown. Don't be yet another author who
persecutes and devalues the very readers - the passionate, dedicated,
searching for excellence readers - we should all be supporting and
valuing the most.
|
Passionate readers are our friends! Snuggle them! |
So what it comes down to is that I think we all need to ease our trigger
fingers OFF our derringers and stop trying to make each other shut up
all the time.
WRITERS: If you can't stand to read a negative review without going into public meltdown then stop reading reviews. If you
can,
and you want to, then do; but confine any comments you make in response
to YOUR space and YOUR feelings, and never, ever, ever name reviewers
or link to negative reviews or make obvious references to comments in
reviews that will allow your friends or readers to figure out who you're
talking about. Reviewers that get attacked because you called them out
directly or indirectly will have every right to get a wee bit cross with
you.
REVIEWERS: If you can't stand to see authors bitch about how bad
reviews make them feel, unfollow them on Twitter or stop checking out
their blogs. Writers are human too, and they are allowed to have and
express their feelings in their own spaces on the internet, just like
you. Unless they call you or a friend out either by name or in such a
way that it's clear they're giving the reviewer's indentity away in
order to cause a backlash against them, or they write darn stupid posts
urging reviewers to stop being honest and start being 'nice'. Then
you're free to go to war.
Other than that? Keep up the good work.
And those are my thoughts.
(Why yes, I have illustrated this entire post with images from Ouran
High School Host Club. I thought it might lighten the mood.)